PRIVACY POLICY

This notice explains how GGE.gg ("GGE", "we", "us") collects, uses, and protects information when you visit https://gge.gg or any page that links here. If you do not agree with this policy, please do not use the site. Questions? Contact [email protected].

1. Information we collect

• Account & profile data: When you sign in via Discord, Twitch, or another OAuth provider we receive your platform user ID, username, avatar, and any roles we assign inside GGE.
• Security & device data: We log IP addresses, Cloudflare headers, browser/OS metadata, and login timestamps to detect VPN/proxy abuse, prevent duplicate claims, and enforce bans.
• Support interactions: Messages you send to moderators or support (Discord tickets, emails, forms) so we can respond and maintain an audit trail.
• Cookies & analytics: Essential cookies keep the site running; optional Google Analytics cookies provide aggregate stats only if you opt in. See Section 3.

2. How we use the information

• Authenticate accounts and keep your session alive.
• Operate raffles, leaderboards, and loyalty rewards.
• Investigate abuse, prevent multi-accounting, and secure payments.
• Respond to support tickets and moderation reports.
• Measure site performance and improve UX (analytics only after consent).

3. Cookies & similar technologies

Cookies and browser storage used by the site include:

• PHPSESSID – Essential session cookie (~48 hours) that keeps you logged in.
• gge_terms_accepted – Essential login cookie (up to one year) containing the Terms of Service version, acceptance time and a server signature. It remembers your age/location declaration and agreement in this browser; it does not verify your identity or age. Clearing it, or withdrawing agreement in Login preferences, signs you out. A new Terms version requires fresh agreement. This is separate from optional analytics consent.
• UUID – Essential device ID (up to 10 years) used to prevent duplicate/abusive accounts.
• load_content – Essential short flag (≈10 seconds) that completes secure event redirects.
• Google Analytics 4 (_ga, _ga_*, _gid) – Optional analytics cookies; they only load when you opt in.
• gge_cookie_consent – Local browser storage that remembers whether you accepted or rejected analytics, with the date of that choice, for up to 180 days.

Analytics is off until you opt in. You can reject analytics and continue using the site; essential cookies remain in use. Both acceptance and refusal are saved in this browser. You may be asked again after 180 days, after clearing site storage, or when a previous record cannot reliably establish your choice. If browser storage is unavailable, analytics stays off and the preference panel reports that the choice could not be saved.

Manage preferences

4. Sharing & disclosures

• Service providers: Cloudflare (security/CDN), Amazon IVS (video), Google (analytics if enabled), Discord OAuth, and our hosting provider.
• Moderation/support: Trusted staff may view relevant account details to resolve disputes or enforce community rules.
• Legal compliance: We may disclose data when required by law or to cooperate with game/platform partners investigating abuse.

5. Retention

• Session/security logs: up to 90 days unless an investigation requires more time.
• UUID cookie & related fraud records: up to 10 years.
• Support tickets/moderation notes: retained while the account exists or until a dispute is closed.
• Analytics data: retention depends on the Google Analytics property's configured settings. Contact us for details about retention or deletion of data already collected.

6. Your choices & rights

• Adjust analytics consent with Manage preferences, also available in the site footer.
• To withdraw consent, turn off Analytics cookies and choose Save preferences, or choose Reject analytics. This stops future collection by this site's Google Analytics tag; it does not erase information already sent to Google.
• Request access or deletion of your account data by emailing [email protected]. We may keep limited records needed for security or legal obligations.
• Disable device location or use browser privacy controls to limit automatically collected metadata.

7. Updates & contact

We update this notice if we add new features or tracking technologies. Optional analytics still requires your consent. Questions? Contact [email protected].